Frequently Asked Questions

We get asked that a lot! The name comes from a real porch story (you can read it on our Our Story page). While “hag” might sound harsh, our brand is all about the opposite: cozy, warm, colorful, and whimsical. Every product is meant to bring a smile and a touch of charm into your home. 

The Old Porch Hag Company is about celebrating life’s simple joys—mugs for your morning coffee, flags for your porch and garden, candles for cozy evenings, and cheerful bags for everyday adventures. Everything is designed to feel personal, playful, and full of charm.

We believe beautiful, thoughtful gifts should fit every budget. We keep our prices fair by working smartly with trusted suppliers — many of our clothing items are well-known name brands like Comfort Colors, Under Armour, Champion, Bella + Canvas, Gildan, Next Level, and many others— and we add our own Old Porch Hag touch to make each piece one of a kind. You’ll always get quality and character without the big-store markup.

Every design starts with me - "the old porch hag"! I personally select the products, colors, patterns, and details to bring my ideas to life. Patterns and colors are not random; they are all guided by my vision to create a cohesive feel for the store.

Blank product stock is sourced by the printing partner. Once a design is finalized and applied to items like mugs, totes, flags, or apparel, our production partners carefully print and ship each order on demand. This means that every product is freshly made just for you.

Since everything is made to order, we maintain no inventory. This helps us avoid waste and allows us to offer a wide variety of designs without accumulating boxes in a warehouse. 

Many print-on-demand shops rely on stock images or generic graphics. We take a different approach. Every design is intentional to spark joy and provide you with gifts that feel special—cozy, whimsical, and colorful.

Most orders are typically produced within 3 to 5 business days and then shipped directly from facilities in the U.S.A. Standard shipping generally takes 5 to 7 business days after production. You will receive tracking details once your order has shipped.

You can find us on various social media (coming soon!) and, of course, right here on our website. Each season, we’ll release new whimsical designs, so check back often for fresh porch-inspired creations. 

Because everything is made to order, we don’t stock extra items for exchange. However, if your product arrives damaged or defective, please reach out within 14 days of delivery, and we’ll make it right. 

We introduce new products weekly, so please check back often. You may notice some items have changed or been removed. This is generally due to supplier availability.

Although we do not store inventory, we purchase sample products to perform quality checks. 

If you have an idea for a design or see something you'd like me to carry, send me a note. I might be able to create something for you by adapting one of my patterns to your vision. The Old Porch Hag Company is all about cozy, whimsical living—and sometimes the best ideas come from friends like you.