The Old Porch Hag Company Terms and Conditions

We understand this page may not be the most exciting on our website, but it is crucial. Think of it as the 'fine print' that contains important details about our website policies, how orders are processed, what you can expect regarding shipping and returns, and our stance on refunds and privacy. Essentially, this is the information we are required to share so you are aware of our terms and conditions. By shopping with us or using our site, you consent to these terms. Please take a moment to read them carefully.

You agree to the terms and conditions and website policies governing the use of this site, which is intended for lawful purposes. We ask that you engage in a manner that does not infringe upon the rights of others or restrict their use of the website, including aspects related to shipping and returns.

This website, owned and operated by The Old Porch Hag Company, LLC (referred to as "Company," "we," "us," or "our"), is governed by our terms and conditions, including our shipping and returns policy and other website policies.

All products are described and displayed as accurately as possible; however, we cannot guarantee that colors or details will be exact due to differences in screen displays or printing. By placing an order, you agree to our terms and conditions and acknowledge that you are responsible for ensuring all details you provide are accurate. Please also review our website policies regarding shipping and returns. We reserve the right to refuse or cancel any order if necessary.

Prices are listed in U.S. dollars and may change without notice, as stated in our terms and conditions. Payment must be made at the time of purchase. For shipping and returns, we use third-party providers (such as Amazon, Printful, etc.) for fulfillment and secure payment processing, in accordance with our website policies.

Shipping times are estimates only as outlined in our website policies. We are not responsible for delays once an order is shipped. Please note that any customs fees, taxes, or import duties are the responsibility of the customer, as stated in our terms and conditions regarding shipping and returns.

Due to our shipping and returns policy, many of our products are made-to-order, and therefore, all sales are final. If an item arrives damaged or defective, please reach out to us within 7 days of receipt to assist you with a replacement or refund, in accordance with our terms and conditions and website policies.

All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of The Old Porch Hag Company, LLC, unless otherwise noted. Please refer to our terms and conditions for more details regarding the use of our content.

The Old Porch Hag Company™ is a trademark of The Old Porch Hag Company, LLC. Unauthorized use of this trademark, or any other materials on this site, is strictly prohibited without prior written consent. For information on shipping and returns, please consult our website policies.

© 2025 The Old Porch Hag Company, LLC. All rights reserved.

We are not liable for any indirect, incidental, or consequential damages arising out of your use of this website or our products, as outlined in our terms and conditions and website policies. We strive to ensure every customer is satisfied with their purchase. If an issue arises, our maximum liability to you is limited to the purchase price of the product(s) you bought. Please refer to our shipping and returns policy for additional information.

These terms and conditions are governed by the laws of the state of Florida, without regard to conflict of law principles, as outlined in our website policies regarding shipping and returns.

We may update these Terms and Conditions at any time. The most current version will always be posted on this page along with our website policies. Continued use of the site after any changes signifies your acceptance of the updated Terms, including our shipping and returns guidelines.

If you have any questions about our terms and conditions, website policies, or shipping and returns, please contact us at: The Old Porch Hag, LLC 📧hello@theoldporchhag.com